How do I unsubscribe from Amazon Prime and can I get a refund?

AMAZON Prime customers may want to cancel their memberships if they’re no longer using it or feel it’s too expensive.

The subscription service usually costs £7.99 a month or £79 a year for non-students, while students pay £3.99 a month or £39 a year.

Read our Amazon Prime Day 2021 live blog for the latest updates

Amazon Prime customers can cancel their subscriptions and get partial refundsCredit: Alamy

It also includes other perks such as access to Amazon Prime Video, Amazon Music, and Amazon Reading.

And you also get access to certain deals and offers that are only for Prime members.

Plus, members can also score some serious discounts in Amazon Prime Day, which is currently running until midnight tonight.

The annual sale is exclusive to Prime members and this year we’ve spotted bargains of up to 75% off including Karcher, Peppa Pig and Under Armour.

But if you feel like you’re no longer benefiting from the service, or could do with the extra cash every month, you can cancel your membership.

But before you cancel, first consider if you’ll use any of its other services instead.

If it’s still a no, here’s how to cancel.

How to cancel a paid-for Amazon Prime subscription

If you pay for Amazon Prime, you can cancel the service by going to your Amazon Prime Account page when logged into Amazon.

Then click “Manage” where you’ll have the option to update, cancel and more.

Choose “End membership” on the left-hand side of the page.

Amazon says customers who haven’t used any Amazon Prime benefits, including one day delivery, Prime Video, Prime Music and the Kindle Owners’ Lending Library, will be eligible for a full refund.

This is ideal for customers who forgot to cancel the free trials before they ended and who have had the first payment taken from their account.

It says paid members who have used their Amazon Prime delivery benefits may be eligible for a partial refund.

If other Prime benefits like Prime video and Prime Music have been used, you can’t get a refund.

This applies to both annual and monthly subscription users.

How to cancel an Amazon Prime trial

Amazon offers free Prime trials of 30 days or six months for students.

But if you’ve taken out one of these trials and don’t want it to automatically start charging you, you need to remember to cancel the service before the trial expires.

To do this, go to “Manage Your Prime Membership” when you’re logged into Amazon.

Then select “Manage” where you’ll have the option to update, cancel and more.

Click “End trial and benefits” to cancel.

You’ll cancel your registration and the payment card you signed up with won’t be debited.

If you don’t cancel at the end of the trial period you’ll be converted to a full membership and charged either the monthly or yearly fee.

You can also set a reminder for three days before the trial is set to end.

You can do this by going to “Manage Your Prime Membership” when you’re logged into Amazon.

Then select “Manage” where you’ll have the option to update, cancel and more.

Check the box for “Send me a reminder”.

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